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Cards
What cards does Wittix offer?
Wittix offers both physical and virtual prepaid Visa debit cards.
How can I order a card?
You can order a card directly from your Wittix account.
On desktop:
- Log in to your account.
- On the dashboard, select “Get a new card”.
- Choose the card type (physical or virtual).
- Fill in the required details and confirm the order.
- Please ensure that your account has sufficient funds before placing the order.
On the mobile app:
- Tap the “+” button at the bottom of the screen.
- Select “Order card”.
If you’re unable to complete the order or do not see the option, contact us via live chat on our website or email us at [email protected] - we will be happy to assist you.
How much does the card cost?
A virtual card costs €4.50, and a physical card costs €9.00 per order.
Both card types have a monthly fee of €4.90.
For the full card pricing list, please visit wittix.com/pricing/cards.
Who can order a card with Wittix?
Wittix cards are available to:
- Private clients who reside in countries supported by our card provider.
- Business clients whose companies operate in those supported countries.
Supported countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.
For eligibility to order cards in other countries, please contact our Customer Support team.
How many cards can I have?
Each client can hold up to five prepaid Visa cards under their account. This total includes both physical and virtual cards.
If you require additional cards, please contact our Customer Support team for assistance.
Where can I use my Wittix card?
Wittix physical and virtual prepaid Visa cards can be used:
- In-store for contactless or chip-and-PIN purchases
- Virtual cards can also be used in-store when added to Google Pay
- Apple Pay support is coming soon
- Online, for website and in-app purchases
- For subscriptions and other recurring payments
- At ATMs, for cash withdrawals (depending on country and card/wallet compatibility)
For online payments, simply enter your card number, expiration date, cardholder name, and CVV code in the merchant’s payment form.
Does the physical card support contactless payments?
Yes. The physical card supports both contactless and chip-and-PIN payments.
You can also make contactless payments by adding the card to a supported mobile wallet (such as Google Pay, and Apple Pay once available).
Are Google Pay and Apple Pay supported?
Yes, Google Pay is supported for both physical and virtual Wittix cards.
Apple Pay will be available soon.
Can I receive payments with my card?
No. Wittix cards cannot receive external payments.
They can only be topped up through an internal transfer from your Wittix account balance.
Where can I find more information about card pricing and limits?
You can view all card fees, withdrawal limits, POS limits, and other card conditions on our official pricing page: wittix.com/pricing/cards.
I ordered a card. When will I receive it?
Virtual cards are usually issued within 1 business day.
Physical cards are produced within up to 5 business days, provided all required documents have been submitted.
Once dispatched, delivery may take up to 15 days, depending on your country.
Physical cards are shipped from Lithuania via LP Express as a registered, trackable parcel.
I have received my new card. How can I activate it?
To activate your physical card, log in to your Wittix account and select “Activate Card”.
Follow the on-screen instructions to complete the activation.
Your PIN code will also be displayed next to the activation option.
Where can I find my PIN code?
Log in to your Wittix account and go to:
Dashboard → Debit Cards → PIN Code → Show.
Your PIN will be displayed there.
I forgot my card's PIN code. What can I do?
Log in and go to Dashboard → Debit Cards → Change PIN.
Please note that changing the PIN has a €1.00 fee.
How can I change my 3DS code?
You can update your card’s 3D Secure (3DS) code through your Wittix account.
Go to Dashboard → Debit Cards → Card 3DS, select “Change”, and set a new numeric code of your choice.