Acceptable Use Policy

This policy explains which countries and activities we restrict when you open or use a Wittix personal or business account. It applies to new and existing customers.

Read this policy together with our General Payment Service Agreement and the other terms for your services.

1. Prohibited countries and territories

Countries and territories we do not accept (Legal Entities and Individuals)

We do not open accounts for customers from the countries and territories below.

Afghanistan
Algeria
American Samoa
Anguilla
Belarus
Bolivia
Burkina Faso
Cambodia
Cameroon
Central African Republic
Colombia
Côte d’Ivoire
Cuba
Democratic Republic of the Congo
Ecuador
Eritrea
Fiji
Guam
Guinea
Guinea-Bissau
Haiti
Iran
Iraq
Jordan
Kazakhstan
Kenya
Laos
Lebanon
Libya
Malaysia
Mali
Morocco
Myanmar
Nepal
Nicaragua
Niger
Nigeria
North Korea
Pakistan
Palau
Panama
Philippines
Russia
Samoa
Somalia
South Sudan
State of Palestine
Sudan
Syria
Trinidad and Tobago
United States Virgin Islands
Vanuatu
Venezuela
Vietnam
Yemen

This also includes Crimea and the occupied parts of Ukraine’s Donetsk, Kherson, Luhansk and Zaporizhzhia regions.

2. Countries we may accept after review (Legal Entities)

We may consider applications from legal entities from the following countries on a case-by-case basis. Acceptance is subject to Wittix’s approval.

Bangladesh
Chad
Congo (Brazzaville)
Egypt
Ethiopia
Gambia
Ghana
Indonesia
Lesotho
Mexico
Mozambique
Oman
Peru
Senegal
Sri Lanka
Tanzania
Tunisia
Uganda

You must pass our required checks and receive approval before we open an account. A review does not guarantee acceptance.

3. Prohibited payments

We do not process payments to or from the following countries:

Belarus
Cuba
Iran
Myanmar
North Korea
Russia

This also applies to Crimea and the occupied parts of Ukraine’s Donetsk, Kherson, Luhansk and Zaporizhzhia regions.

4. Prohibited activities

We do not open or keep accounts for the activities or customer types below. You must not use Wittix to carry them out or help others do so.

  • Sanctions and crime: People, organisations, goods or services subject to sanctions; attempts to bypass sanctions; money laundering, terrorist financing, fraud, tax evasion or other known or suspected crime. This includes businesses registered in, operating from, or with significant links to countries or territories subject to comprehensive sanctions or a FATF Call for Action.
  • Hidden ownership: Shell companies or shell banks; bearer shares or similar arrangements; hidden real owners; and accounts or payment instruments that are anonymous or use an assumed name.
  • Weapons and military activities: Making, selling, brokering, transporting, financing, or handling payments for weapons, ammunition, military technology, or services. This includes military logistics and goods with both civilian and military uses that are intended for military purposes.
  • Crypto services: Businesses providing crypto asset services, including cryptocurrency exchanges; initial coin offerings; privacy coins, mixers, tumblers and other tools that hide blockchain transactions; unauthorised token offerings; unlicensed crypto investment schemes for individual investors; and NFTs used mainly to hide identity or move assets without a real economic purpose.
  • Physical adult services: Prostitution, escort services, and offering, arranging or helping others provide physical sexual services.
  • Unregulated or illegal trade: Unregulated auction businesses, gambling without an EU/EEA or equivalent licence, crypto gambling, and gambling operators holding only offshore licences, illegal trading and unlicensed online pharmacies; illegal, controlled or imitation drugs and equipment for making or using them; and handling, storing or transporting hazardous or corrosive materials.
  • Financial schemes and products: Multi-level marketing, pyramid or Ponzi schemes, get-rich-quick schemes, and trading in prime-bank guarantees, debentures, letters of credit or medium-term notes.
  • Restricted charities: Unregistered charities, and charities or nonprofits outside the EU/EEA, Canada, Switzerland, the United States, Australia or New Zealand.
  • Wildlife and cultural items: Restricted or endangered wildlife and related products; cultural artefacts or valuable items of archaeological, historical, cultural, religious or rare scientific importance.
  • Financial training: Investment or financial training, including courses on crypto and foreign exchange.

Any exception that requires a sanctions licence must be allowed by law and approved by Wittix in advance. Having a licence does not guarantee that we will provide services.

5. Using Wittix services

These restrictions help us manage financial crime risks and meet our legal and regulatory obligations. They set clear limits on which customers and activities we can support through Wittix.

If you are not sure whether we can accept your activity, contact Wittix before applying or using your account for it. Existing customers can contact us through their Wittix account.