How can we help you?

Get the answers you need for any issues or questions you may have. Our Help centre is here to provide support and solutions for you.

When does my billing period start?

Monthly fees for your account will be charged on the 1st of every month. In the case your account has not been funded, we will deduct from your first incoming transfer in order to cover any previous unpaid fees. In the case that your account was opened after the 1st, we will charge just for the days left in the current month that your account was approved.